Carolyn Moore Professional Coaching

Healthcare Professionals

Are you a physician or healthcare leader who is trying to survive and thrive in a healthcare system that is highly regulated, convoluted and ever changing?  Are you tired of living with frustration, dissatisfaction, stress, burnout and/or no work-life balance?

Specialty trained and uniquely qualified to work with doctors and healthcare leaders, I offer training programs specifically tailored to this industry. Her approach is flexible, customized, candid and confidential. With a proven methodical approach, I cut to the real issues that lead to performance decline, overwhelm, burnout or inappropriate behavior.

Coaching will provide you with support and honest, timely feedback to help work through the unique work and life challenges you face and fine-tune non-clinical skills that are so vital to success. 

Physicians often use my coaching services to:

  • Develop a broader repertoire of interpersonal communication skills
  • Accelerate learning and growth
  • Become more effective in business and life
  • Gain tactics to overcome stress that was never anticipated when entering medical school
  • Repair relationships with specialty physicians
  • Build collegial relationships with perceived enemies
  • Manage disruptive behavior, such as hostile reactions to change (i.e. lashing out at clinical colleagues and staff)
  • Improve  delegation to office staff
  • Prevent burnout
  • Seek assistance for non-clinical challenges
  • Remain motivated about achieving set goals
  • Develop new people and business management skills for a new physician leader role
  • Rediscover the joy, career contentment and fulfillment you once had

A coaching relationship with me will help develop tactics and executable action steps to respond to some of these and other stress drivers. Discover for yourself how coaching is both rewarding and enjoyable. Contact me today for more information.

Stress and the Healthcare Profession

The medical profession ranks #2 in the top 10 most stressful careers. Some of the drivers of stress for physicians are:

  • An aging population requiring more physician time with sicker patients and declining reimbursements
  • Physicians productivity targets meaning more patients per day and less personalized time with each patient
  • Patient quality “report cards”  being imposed on physicians by health plans
  • Expectations for immediate access to specialists and treatments often requesting unnecessary and expensive care
  • Internet education that forces physicians to sort out the truth from the quackery
  • Rising malpractice insurance rates forcing many subspecialty physicians to leave the profession

Healthcare Coaching Testimonials

“I engaged Carolyn Moore for revenue cycle review and enhancement consulting services when my dental practice was struggling despite a reasonable patient load. Her review of the revenue cycle identified broken processes and the need for policies and procedures to be developed and taught to the staff. Carolyn developed our Policy and Procedure Manual as well as trained my staff. When improvement did not occur, Carolyn suggested staff changes that she managed, replacing the key person in the revenue cycle and training all staff on the new procedures for billing and collection. Within a brief period, improvement was evident. The current improvements include:

  • Increase in office efficiency due to employee replacement
  • Refining of overall day to day office protocol
  • Streamlined billing and collection process
  • Drastic reductions in accounts receivable
  • Massive increase in cash flow
  • Website and marketing plan development
The quality of my life has greatly improved and the levels of stress have been greatly reduced.”   - Doctor of Dental Surgery

“Preparation for an upcoming oral board certification exam led me to Carolyn and her consulting expertise. The required Board Book used by the physician examiners had quickly become a project that overwhelmed my already busy surgical practice schedule. I hit the wall and knew I had to have a competent partner to work with me on this potentially career changing project. Carolyn quickly took over and complied my required Board Book that would represent the quality of my surgical practice and offer the physician examiners a glimpse into my technical, organizational and preparation skills. Carolyn worked long days for many days to both prepare this book and offer helpful test preparation coaching. A few weeks after she finished this project, I was on my way to the Board exam and am thrilled to have obtained board certification. Carolyn’s dedication to her clients, consulting expertise, willingness to persevere when the project expands and her encouraging words were key to my success.”   - Board Certified Physician

“Thank you for the encouraging words. Our meetings have been incredibly helpful in forcing me to take the time to think through so many issues. Being able to talk through some of the thoughts is powerful.”   - Nursing Executive

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© Carolyn Moore 2013